Lean Processes & Principles

In this combined online course powered by LEANSTRUCTORS, you'll learn how to define value from both an external and internal customer perspective, eliminate waste, and design efficient, sustainable processes. You'll learn the five Lean principles according to Womack & Jones as well as proven Lean methods for reducing muda, mura, and muri. Using practical examples and interactive learning modules, you'll develop strategies for successful Lean implementation—from value stream mapping to continuous improvement. Target Group - Specialists and managers from production, administration, and services - Process managers, team leaders, and those interested in Lean - Anyone who wants to focus on customer needs, avoid waste, and streamline processes Course Content - Key questions: Corporate purpose and external customers - External vs. internal customers: definition, roles, and requirements - The five Lean principles according to Womack & Jones - Value stream mapping, flow, and pull principles in comparison - Fundamentals and structure of excellent processes - The three M concepts: Muda, Mura, and Muri - 7+1 types of waste including practical examples - Eight Lean methods for waste reduction - Typical conflicting goals between external and internal customers - Balancing measures: communication, prioritization, and continuous improvement Methodology & Process - Interactive video lessons with case studies - Self-paced click-through slides for individual learning and reflection - Quiz modules (single-/ Multiple-choice, fill-in-the-blank, etc.) to consolidate knowledge - Automated certificate issuance as a PDF upon successful course completion Your Benefits - Holistic understanding of customer value and process optimization - Practical tools for identifying and eliminating waste - Strategies for long-term efficiency improvements and continuous improvement