Lean Administration

In this online course powered by LEANSTRUCTORS, you'll learn how to apply lean management principles specifically to administrative areas and supporting business functions. You'll gain practical methods for transparently mapping information flows, identifying waste, and quickly eliminating it. You'll also learn typical types of waste in the administrative area, including examples. From an introduction to the concept of "flow" to process evaluation and measurable criteria, you'll learn what efficient processes look like in everyday office life. Target Group • Specialists and managers from administration, controlling, human resources, and IT • Process owners and those interested in Lean in supporting departments • Employees who want to streamline their administrative processes Learning Objectives • Develop an understanding of the information value stream • Identify types of Lean waste in the office • Structure processes and divide them into value creation, value-enabled steps, and waste • Determine relevant key performance indicators and use them for process control • Implementation of selected practical examples in digital processes Course Content 1. Introduction to Lean Administration 2. Visualization of information flows 3. Classic types of waste in the office 4. Role model: Employees, experts, and managers in a Lean environment 5. Measurable criteria and key performance indicator systems 6. Practical examples from financial accounting, human resources, and document management Methodology & Process • Interactive video lessons • Self-guided click-through slides for individual learning and reflection • Quiz modules with Single-choice/multiple-choice, fill-in-the-blank questions, etc. to reinforce knowledge • Automated certificate distribution as a PDF upon successful course completion